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SHIPPING & DELIVERY POLICY

SHIPPING & DELIVERY POLICY

Last updated December 06, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.safetyhub.co.ke/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for When one shops from the store directly. 
Pickups are available Monday-Saturday 8:00 A.M -7: 00 P.M.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free shipping on Orders Above KES 100,000/= or when the company discounts you from paying for delivery.

Shipping Fees

We also offer shipping at the following rates:
Shipping Method
Shipping Fee
Around Nairobi
1
 300
Outside Nairobi
1-3
 400
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once we package your order you will receive an email from info@safeyhub.co.ke and a text message via stating the courier services we are using and the distribution assistance name.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
  • Somalia
  • South Sudan
  • Ethiopia
  • Uganda
  • Tanzania
  • Burundi
  • Rwanda
N:B Free Order above KES 100,000/= shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.safetyhub.co.ke/return-and-refund-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: